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BiddieVariety
Vol. XIVRefund policy

All sales final. With exceptions.

Because I buy on your behalf at outlet prices, the US stores don’t take clearance returns back from me. This page explains the narrow cases where I do refund, and how to request one. In this policy, “I”, “me” and “Dammy” mean BiddieVariety LLC, Brunswick, Maryland.

Last updated · April 2026
01

The default rule

Once your order ships, all sales are final. I don’t accept buyer-remorse returns. This is not a policy I made up; it’s how clearance and outlet retail works in the US.

If you’re uncertain about an item, ask me before I source it. I will send you additional photos, confirm size, verify the authenticity marks. That conversation is free and part of the service.
02

When I refund

Full refund or free replacement if any of these happen:

  • I shipped the wrong item
  • I shipped the wrong size, color, or variant vs what you approved in the quote
  • The item arrived damaged due to my packing (not carrier damage)
  • The item is fake / counterfeit (which it won’t be, because I source from authorized retailers and keep receipts)
  • I couldn’t source your item at all (you’re refunded the full amount or credited, your choice)
03

Carrier damage

If the box arrives damaged because DHL, FedEx, UPS or the local last-mile dropped it:

  • Send me a photo of the damaged packaging AND the damaged item within 48 hours of delivery
  • Keep all the original packing material until the claim is resolved
  • I file a claim with the carrier. Resolution usually takes 2–4 weeks.
  • You get a replacement or refund depending on what the carrier settles.
04

How to request a refund

  • WhatsApp me at +1 (443) 554-0047 with your order number and photos of the issue.
  • Or email [email protected].
  • I acknowledge within 24 hours and give you a timeline for resolution.
  • Approved refunds return to your original payment method within 5–10 business days.
05

Not refundable

  • Shipping fees (once shipped, the carrier was paid)
  • Service fees on items you received correctly and approved in the quote
  • Items damaged by misuse after delivery
  • Items flagged as “final sale” in the quote (rare; it applies to some event-specific or clearance deep-discount items)
06

Store credit

Any time I owe you a refund, you can ask for store credit against your next order instead of waiting for the money to travel back through the card network. Message me and I will set it against your next quote by hand. There is no bonus added to it and no balance page: it is an arrangement between us, and I will confirm the amount in writing on WhatsApp.

Questions about this?

Write to me directly.

[email protected]